Utilities & Critical Infrastructure

Keep essential
services working.

We design and deliver the networks, infrastructure and security connecting field assets, control rooms and business systems, with continuity and safety requirements carried through the work.

Illustrative utilities & critical infrastructure environment

Service continuity

Design for the consequences of a lost dependency.

Safe modernisation

Work around plant constraints and existing assets.

Sustainable operation

Match technology, cost and support to the service.

What Quokka brings

Engineer for continuity.
Across IT, OT and the field.

Water, energy and other essential services depend on systems spread across sites and teams. We bring technical depth across those boundaries, from physical connectivity and control-system interfaces to identity, cloud and cyber security.

Make IT and OT decisions together.

We review network architecture, security controls, service dependencies and lifecycle cost across the estate. That gives you a basis for removing unnecessary complexity, targeting investment and retaining the protection each operating environment needs.

Connect remote assets to the operation.

We design communications between field sites, control rooms and supporting services. Availability, telemetry, local operation and loss of visibility are considered together, with failure and recovery behaviour agreed with the operating team.

Modernise around safety and asset life.

We work through the limits of existing equipment, maintenance windows and vendor support. Segmentation, compensating controls and staged migration support change while plant engineering retains the safety requirements and acceptance authority.

Make support practical and accountable.

We integrate identity, certificate services and controlled remote access into the wider infrastructure. We define the permitted work, service owners and recovery arrangements, then carry the design through implementation and handover.

Design for normal operation.
And the lost connection.

Our engineering connects the control-room view, local plant behaviour and support path. The design must account for what each can do when the WAN is unavailable.

Separate visibility, control and support.Central operationsRemote siteControl roomSCADA & alarmsPLC / RTULocal controlWANProcess & assetsLocal conditionsSupportApproved task

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Control room

Remote visibility and response depend on the WAN.

Remote site

Local controls interact with the process and assets.

Support route

Agree access boundaries and authorised work.

Lost-link behaviour

Test local control, alarms and safe fallback.

Separate visibility, control and support.

Map the control-room view, on-site control and approved support route. Each has a different role and operating constraint.

Part of the same system.

Connect the design decisions across these areas.

What needs to work better?

Start with the service, its operating constraints and the change you need to make.

Talk to Quokka