Observability and Awareness
Quokka Advisory offers robust solutions to enhance observability and awareness in converging IT and OT environments. Our offerings empower organisations to achieve greater visibility, streamline operations, and improve incident response. By integrating IT and OT data streams, we provide actionable insights that foster informed decision-making and optimise resource utilisation.
Core Capabilities
Telemetry Pipelines
An efficient and intuitive workflow simplifies the creation and management of telemetry pipelines, providing better orchestration over how data is consumed across your observability and monitoring platforms, driving effective troubleshooting, investigations, and resolutions.
​
Benefits
​
-
Vendor Agnostic: Avoid lock-in and in-flexibility offered by vendor-based telemetry collectors.
-
Data Compliance: Ensure that the correct data is consumed by only the applications that need it.
-
Noise Filtering: Intelligently remove low-value data from feeds.
-
Reduce OpEx: Route only what you need, saving on ingestion costs, accelerating time-to-value and reducing administrative overhead.
Event Collection
Seamlessly aggregate events from diverse sources across IT and OT environments, including servers, applications, network devices, and industrial control systems.
​
Benefits
​
-
Holistic Visibility: Provides a comprehensive view of system activities, ensuring no critical event is overlooked.
-
Operational Resilience: Enables rapid identification of anomalies and potential issues, enhancing the organization's ability to respond quickly. ensuring operational reliability.
-
Root Cause Analysis: Aids in diagnosing issues effectively by providing a complete event history for troubleshooting.
-
Facilitated Compliance: Assists in meeting regulatory requirements by maintaining a detailed record of events for audits and assessments.
Data Enrichment
Augment collected event data with contextual information, such as asset details, user roles, and historical performance metrics.
​
Benefits
​
-
Contextual Insights: Transforms raw event data into meaningful information by adding relevant context, such as asset details and user roles.
-
Faster Troubleshooting: Facilitates quicker identification of issues by providing comprehensive background information for each event.
-
Enhanced Decision-Making: Empowers stakeholders with enriched data, enabling informed decision-making based on complete information.
Correlation
Apply advanced algorithms to correlate events across IT and OT systems, identifying patterns and relationships that indicate potential threats or inefficiencies.
​
Benefits
​
-
Proactive Threat Detection: Identifies patterns and relationships between events, enabling early detection of potential security threats.
-
Operational Efficiency: Streamlines workflows by automating the identification of interconnected events, reducing manual analysis efforts.
-
Reduced Alert Fatigue: Decreases false positives by improving the relevance of alerts through meaningful event relationships.
Real-time Monitoring
Implement continuous monitoring solutions to observe system performance and health across IT and OT environments.
​
Benefits
​
-
Immediate Issue Detection: Enables instant identification of anomalies and operational issues, allowing for swift intervention.
-
Enhanced Operational Reliability: Provides continuous visibility into system performance, reducing the likelihood of unexpected outages.
-
Proactive Incident Response: Facilitates rapid response to incidents before they escalate, minimizing downtime and disruptions.
Anomaly Detection
Utilise machine learning algorithms to identify deviations from normal behaviour in both IT and OT systems.
​
Benefits
​
-
Early Threat Identification: Quickly identifies unusual patterns or behaviours that may indicate security breaches or operational failures.
-
Reduced False Positives: Leverages machine learning algorithms to differentiate between normal and abnormal activity, minimising unnecessary alerts.
-
Proactive Risk Management: Enables organisations to address potential issues before they escalate into serious problems, enhancing overall security.
Alerting and Notification
Configure customisable alerts based on specific thresholds and anomalies detected within the environment.
Benefits
​
-
Timely Incident Awareness: Provides immediate notifications for critical events, enabling swift response and reducing downtime.
-
Increased Accountability: Assigns alerts to specific team members, fostering ownership and accountability in incident resolution.
-
Improved Incident Response: Delivering alerts to the appropriate teams in real-time facilitates quicker action on emerging issues.
Location Services
Our Location Services offer precise tracking and monitoring of assets across IT and OT environments, leveraging GPS, RFID, and IoT technologies.
​
Benefits
​
-
Real-Time Asset Tracking: Provides up-to-the-minute visibility into the location and status of assets across IT and OT environments.
-
Proactive Maintenance: Enables organisations to schedule maintenance based on asset usage and location, preventing unexpected failures.
-
Improved Safety and Compliance: Ensures that assets are in the right place at the right time, helping to meet safety regulations and compliance standards.
Historical Data Analysis
Analyse historical event data to identify trends, patterns, and potential areas for improvement across IT and OT systems.
​
Benefits
​
-
Trend Identification: Reveals patterns and trends over time, helping organisations understand performance fluctuations and operational behaviours.
-
Performance Benchmarking: Enables comparison against historical metrics to evaluate improvements or declines in operational efficiency.
-
Continuous Improvement: Facilitates ongoing process optimisation by analysing past performance and identifying areas for enhancement.
Compliance Reporting
Generate comprehensive compliance reports based on collected data and established regulatory requirements.
​
Benefits
​
-
Streamlined Audit Processes: Simplifies audits by providing organised, readily accessible documentation of compliance-related activities and metrics.
-
Reduced Risk of Penalties: Helps ensure adherence to industry regulations, minimising the risk of fines and other penalties for non-compliance.
-
Enhanced Transparency: Promotes accountability and transparency within the organisation by maintaining clear records of compliance efforts.
-
Improved Stakeholder Confidence: Demonstrate a commitment to compliance and ethical practices, building trust with stakeholders, including customers and regulators.
Data Integration
Seamlessly integrate with existing IT and OT management systems and tools, ensuring a unified approach to observability.
​
Benefits
​
-
Reduced Silos: Breaks down information silos within the organisation, promoting a holistic approach to data management and analysis.
-
Unified Data Access: Consolidates data from various IT and OT systems into a single view, enhancing visibility and decision-making.
-
Enhanced Security Posture: Improves overall security by providing a cohesive view of data and potential vulnerabilities across integrated environments.
-
Enhanced Operational Efficiency: Streamlines workflows by enabling seamless communication between disparate systems, reducing manual data entry and errors.