Our work
PKI & OT authentication

Build certificate trust into OT access.

Certificate services for OT wireless authentication, internal service communications and network management access.

Greater Western Water

The constraint

Greater Western Water’s OT wireless programme needed certificates for device authentication, alongside trusted communications between servers and access to network management consoles. The design had to protect the root of trust and keep issuing and validation services available across the supporting environment.

Our design work

Quokka’s specialist PKI design work for Greater Western Water supported certificate-based authentication in the OT and SCADA environment. The scope connected wireless device identity with the certificate services needed for issuance, renewal and validation.

Certificate trust and authentication

Certificate issuance

Offline root CASigns issuing CA certificates
Issuing CAsIssue device and service certificates
OT certificatesUsed by devices and services

During authentication

Device or servicePresents its certificate
Authenticating serviceChecks certificate trust and validity
Validation informationCertificate chain and revocation status
The root is offline. Authentication uses issued certificates and validation information; it does not pass through the root or issuing authorities. Arrows on the second row point towards the service doing the checks.

The design

Start with the authentication use cases

Work through device certificates for wireless access, certificates for internal servers and network consoles, and validation requirements. Align the PKI scope with the wider Cisco ISE and wireless-controller programme.

Separate root trust from certificate issuance

Design a two-tier Microsoft Active Directory Certificate Services hierarchy. Keep the root authority offline and use two issuing authorities for the day-to-day certificate service.

Design the validation path

Provide paired web services for certificate-chain information and revocation checking. Account for the primary and secondary data centres and load-balanced access to those supporting services.

The design output

The design brought device identity, certificate issuance and validation into one architecture for the OT environment. It defined the trust hierarchy and supporting service flows needed by the broader wireless authentication programme.

Wireless device authentication included in scope
Offline root and paired issuing authorities
Certificate validation designed across two data centres

Specialist PKI design by Quokka Advisory’s Noel Kelly through Data#3 for Greater Western Water, supporting the wider Cisco ISE and wireless-controller programme.

The engineering decisions.

The PKI design separates the root of trust, day-to-day certificate issuance and the status checks used during authentication.

Protect the root while keeping issuance available

The two-tier Microsoft AD CS design keeps the standalone root authority offline except for controlled maintenance of the issuing authorities. Two enterprise issuing CAs provide the day-to-day certificate service. This separates the root of trust from the systems processing routine device and service requests.

Define who can request and renew each certificate

Certificate templates held in the directory define the permitted uses and requesters. Either issuing CA can process issuance or renewal when it has the appropriate template and the requester has permission. The design links the certificate lifecycle to the device, server and management-console use cases identified in workshops.

Keep validation information reachable

Two supporting web servers provide authority information, certificate revocation lists and online certificate-status checking. Load-balanced access across the primary and secondary data centres supports those services. Authentication relies on the certificate chain and status information; it does not require the offline root to participate in each connection.

Support the wider OT authentication programme

The specialist scope connects wireless device certificates, server-to-server communications and network management access to the PKI services they require. It supports the broader Cisco ISE and wireless-controller programme, with certificate issuance, renewal and validation defined as distinct parts of the architecture.

What needs to work better?

Talk to us about the environment, the constraint and the change.

Talk to Quokka